Terms of service
Last Updated: August 22, 2026
Welcome to CubMuse. These Terms of Service govern your access to and use of cubmuse.shop and your purchase of products through our website.
Throughout these Terms, “CubMuse,” “we,” “us,” and “our” refer to CubMuse. “You” and “your” refer to any visitor, customer, or user of our website.
By accessing our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.
1. Online Store Terms
By using our website, you represent that you have the legal capacity to enter into a binding agreement or that you are using the website with the authorization of a parent or legal guardian where required by applicable law.
You may not use our products or services for any unlawful or unauthorized purpose.
You must not attempt to interfere with the operation, security, or functionality of our website.
2. Products and Services
We make reasonable efforts to present product descriptions, photographs, colors, dimensions, and other information accurately.
However, product colors and appearance may vary slightly depending on your screen, device settings, lighting, manufacturing variations, or other factors.
We reserve the right to modify or discontinue products where permitted by law.
3. Pricing and Payments
Prices displayed on our website are shown in the currency indicated during your shopping experience.
We reserve the right to change product prices, promotions, discounts, or offers at any time before an order is placed.
Payment must be successfully authorized before an order can be processed.
If an obvious pricing or listing error occurs, we reserve the right, where permitted by applicable law, to correct the error and contact you regarding the affected order.
4. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, inaccurate information, inventory errors, or violations of these Terms.
If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded.
5. Shipping and Delivery
CubMuse provides free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates may be affected by destination, carrier operations, customs procedures, public holidays, severe weather, or other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
6. Returns and Refunds
CubMuse provides eligible customers with free returns and refunds within 30 days of delivery, subject to our Return & Refund Policy.
Customers should contact us before returning an item so that appropriate return instructions can be provided.
7. Accuracy of Information
We make reasonable efforts to ensure information on our website is complete and accurate.
Occasionally, information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other matters.
We reserve the right to correct such errors where permitted by law.
8. Intellectual Property
Unless otherwise stated, content made available through CubMuse, including branding, graphics, page designs, written content, and other original materials, is owned by or licensed to CubMuse and is protected by applicable intellectual property laws.
You may use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, sell, or commercially exploit protected website content without authorization.
9. Third-Party Services
Our website may use third-party platforms, payment processors, logistics providers, analytics services, or other service providers.
Your use of certain third-party services may also be subject to their respective terms and policies.
We are not responsible for independent third-party websites that are not operated or controlled by CubMuse.
10. Prohibited Uses
You may not use our website:
- For unlawful or fraudulent activities;
- To violate applicable laws or regulations;
- To infringe intellectual property rights;
- To transmit malicious software or harmful code;
- To interfere with website security;
- To collect information about others unlawfully; or
- To engage in abusive, deceptive, or harmful activity.
11. Disclaimer
We strive to maintain a reliable and secure website, but we cannot guarantee that access will always be uninterrupted or completely error-free.
Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot lawfully be excluded under applicable consumer protection laws.
12. Limitation of Liability
To the fullest extent permitted by applicable law, CubMuse will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold CubMuse harmless from claims arising directly from your unlawful use of our website or material violation of these Terms.
14. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain effective.
15. Changes to These Terms
We may update these Terms periodically to reflect changes to our services, business practices, or legal requirements.
The latest version will be published on our website with an updated revision date.
16. Governing Law
These Terms are governed by applicable laws of British Columbia, Canada, and applicable federal laws of Canada, without limiting any mandatory consumer rights that may apply based on your location.
17. Contact Information
Questions about these Terms may be directed to:
CubMuse
3799 Island Hwy S
Campbell River, BC V9H 1M4
Canada
Email: support@cubmuse.shop
Phone: +1 250 923-3025
Website: cubmuse.shop